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Tim Shanahan is the absolute BEST! He was so extremely helpful & I couldn't be more thankful. He went out of his way to uninstall/reinstall our RO system & uninstall our water softener. We were in a pinch and he was able to work everything out for us the SAME DAY! He was so awesome and we are so thankful! It is VERY hard to find workers that keep to their word and actually do what they say they are going to do. He was definitely true to his word and went above and beyond. We had been moving and after getting all my jewelry stolen by movers, movers trashing our old place while moving and other inappropriate incidents, I was just about done dealing with people who made promises. Our cable company then failed to deliver working internet at our new place and five technicians have now canceled due to "flat tires" or just not showing up. This issue has still not been fixed. Culligan saved the day! Tim has restored my faith that there are still companies and workers that will deliver what they say they will.... and go above and beyond our expectations. I still talk to friends & family about our experience with Culligan and how much that meant to our family, we are truly so thankful. Thank you Tim & thank you Culligan!